ORDERING, TRACKING, AND SHIPPING INFORMATION

| PACKAGE TRACKING | SHIPPING INFORMATION | HOW TO ORDER |

SHIPPING INFORMATION & PRICING:

Please be aware in stock orders are shipped out within 1 -2 business days after we receive your order Monday - Friday. Most orders placed by 2pm EST ship the same business day. Please indicate the date you need it. Also take into consideration that packages may be delivered up to 8:00pm your local time. Items labeled Special Order or (SO) may have extra processing time and are subject to availability.

Ground Delivery time: Up to 8 business days.

$19.95 minimum order please!
Order Total $19.95 - $30.00 = $7.50 S&H
Order Total $30.01 - $60.00 = $9.50 S&H
Order Total $60.01 - $90.00 = $11.00 S&H
Order Total $90.01 - $120.00= $12.00 S&H
Order Total $120.00 - $300.00 = 10% of total order
Order Total $300.01 and up = 8% of total order

NEED IT FASTER? EXPRESS DELIVERY OPTIONS:

RUSH /EXPRESS DELIVERY is available for the Continental US Only (Lower 48 States). The shipping charges are as follows:

For orders $19.95 to $100.00:

*Next Business Day Delivery:
$35.00

2 Business Day Delivery:
$25.00

3 Business Day Delivery:
$15.00

For orders over $100.00:

*Next Business Day Delivery:
25% of order total

2 Business Day Delivery:
20% of order total

3 Business Day Delivery:
15% of order total

Please Note: If your order includes a Special Order, delivery time depends on availability.
Any special orders say Special Order or (SO) when added to your shopping cart.

* Next Day delivery is for orders placed by 2pm EST on Monday - Friday. Orders placed before 2pm EST on Friday are shipped out on Friday and delivered on Monday. Orders placed after 2pm are shipped the following day. Orders placed after 2pm EST on Friday, all day on Saturday and Sunday are shipped out the following Monday and delivered on Tuesday. All express orders are not shipped or delivered on Weekends or Holidays.

For delivery to Alaska, Hawaii, and Puerto Rico use the ground shipping options and cost. Your package will be delivered by the USPS in 3 - 8 business days. Or for addresses in Alaska, Hawaii and Puerto Rico, you can choose the Express Shipping option. This express delivery is 2 - 3 business days.

We ship to Military APO and FPO addresses via US Priority Mail. Just follow the chart above for Ground Shipping charges. Those packages are sent out via US Post Office Priority Mail to your Military APO or FPO address. Delivery time after that depends on the military. Please allow about 15 days for delivery. Express shipping is not available for APO & FPO addresses.

Shipment Tracking

You can track your UPS shipment below using your Customer Number + Destination Zip Code.

Enter your Customer Number/Order Number.
Enter your Destination Zip Code.
Click the button labeled Track this package.

Please Enter Your Customer Number/Order Number to track:

Please enter Shipping Destination Zip Code:

Please note: Tracking only works once your package has been shipped.
Check the e-mail address you gave us for a shipping confirmation e-mail with details.

Most orders do not need a signature to be delivered. The delivery driver will most likely leave packages at the front door if it is deemed safe. We cannot accommodate any special requests or instructions on where the delivery driver should leave a package. If you feel that a signature should be required for package delivery, please contact us prior to placing your order.

All charges labeled as "shipping" are to mean the shipping and handling fee. Completing an order on our shopping cart means that you agree to our terms, conditions and prices. Before calling or faxing, please review our policies. When you place an order with us over the phone, fax, e-mail or through the mail, you also agree to our terms, conditions and prices.

HOW TO ORDER:

Please place your order online on our 100% safe and secure shopping cart. We accept Visa, Mastercard, American Express, Discover & PaidbyCash. We feature the highest available level of security encryption through Authorize.Net, the world's largest credit card processing service.
Alternatively, you can pay with a check or money order. Click HERE to print out an order form that you can mail to us.
Please call or e-mail us with any questions: phone (954) 926-5656 or toll free: 1-877-413-8747, fax (954) 926-1178

PaidbyCash Instructions: Pay for your online purchase with CASH -- no credit card required. Simply buy a PaidByCash Virtual Card for any amount you wish at over 60,000 neighborhood locations near you, and spend it online at any of the websites in the Extreme Halloween Network. Faster and easier than checks or money orders!

ATTENTION CREDIT CARD CUSTOMERS: You can order online using our fully automated shopping cart with completely safe & secure online credit card processing through our Authorize.Net secure credit card processing system. When you place an order online, no employees of Extreme Halloween, Inc. ever have access to your credit card number. To use our shopping cart, just click on the blue button next to or under the costume or accessory that you want to order. Our shopping cart will only allow you to order merchandise that is in stock and ready to be shipped. The rest is very easy step by step information entry. The shopping program will guide you and prompt you for the necessary information. Make sure to enter the correct billing address where your bill is sent or your order will not be processed. There is a separate field for shipping Once the order is completed on the cart, our top of the line secure processing system automatically charges your card. This will allow us to process your order more quickly & efficiently. See the shipping information above so that you will know which shipping option to choose. Please let us know if you have any questions. If, by chance, you encounter any error while trying to process an order online, please give us a call instead of trying over and over again. We will be happy to help you & this will ensure that the automatic processing does not attempt to charge your card more than once.

NOTE: Only the card holder whose name appears on the card may use the card. You must be 18 years old to place a credit card order.

*IMPORTANT: We can not process Credit Card orders without the correct billing address*

All dollar amounts listed are in U.S. Dollars.

Money orders drawn in US Funds: Please make out to Extreme Halloween, Inc.

Personal or company checks drawn in US Funds: Your name must be pre printed on the check. Also list your address and two phones numbers. Checks must be received before your order is processed. NOTE: Returned checks are subject to a check collection and service charge.

When sending an order, please specify whether you want a child or adult size costume, and also include your phone number with your order

SORRY, NO C.O.D.'s Do NOT send cash through the mail!

Not sure what to get? Give the gift of choice! Extreme Halloween gift certificates available. Good for use on any of our 13 different web sites! Call for us details.

Please allow applicable shipping time for your order. Orders shipped within the continental United States via standard ground shipping can take up to 8 business days for delivery.

Florida residents, please add 6% sales tax.
$19.95 minimum on all orders.

Please make sure to send us a physical street address only. (Sorry, no P. O. Boxes, Mail Box Stores or UPS Stores.)

In stock orders are shipped out within 1-2 business days after we receive your order Monday - Friday. Most orders received before 2pm EST are shipped out the same day. Please indicate the date you need it. Also take into consideration that packages may be delivered up to 8:00pm your local time.

Please note that ground orders made in September and October will be shipped out within 3 business days due to the fact that it is our busy season. For orders shipped out in December, delivery times are not guaranteed because of the shipping companies. All carriers are backed up with the volume of packages and cannot guarantee delivery in time.

Shipping charges are subject to change due to size and weight.

Shipping out of the continental United States is available, ask for details and prices -click here for details.

We will make every effort to get your package delivered to you by the date you request using the shipping method you choose. However, Extreme Halloween cannot be held responsible for delays in shipping for any reason including carrier delays, weather, or situations beyond our control. Extreme Halloween is not liable for any package once it has been picked up from our location by a shipping company.

RETURN/ EXCHANGE POLICY: Please click HERE to review our policy on returns and exchanges.

Upon purchase, the customer assumes all liability in the use, misuse, or handling of any product and will not hold Extreme Halloween, Inc., employees or owners liable for any reason.

Looking forward to doing business with you!
Still have questions? Read our Answers to Frequently Asked Questions or you can E-Mail us.

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ORDERING, TRACKING, AND SHIPPING INFORMATION