Annie's Costumes

"Let our Family Costume Yours!"
     Most Orders Ship Same Day!             Click Here for Delivery Details!

Questions? Call us at

754-300-1515

SHIPPING INFORMATION

 

 Choose where we are shipping to:

LOWER 48 US STATES | ALASKA, HAWAII, PUERTO RICO | APO/FPO | CANADA |INTERNATIONAL |

Standard/Ground Delivery time: Up to 6 business days

Most orders placed by 2pm EST are shipped the same business day.

During the month of October, there might be one to two day processing time before shipping, we do our best to get orders out the same business day they are placed. Express orders do get priority over regular shipments.

Makeup and Special Orders are all final sale: no cancelations, returns or exchanges.

Makeup and Special Order items might have extra processing time before shipped.

Ground Delivery may be sent via Smart Post, Surepost, USPS, UPS Ground, FedEx Ground or Home Delivery.

NEED IT FASTER? EXPRESS DELIVERY OPTIONS:

 

 Shipping Option:    Delivery Time Once Shipped: 

Next Business Day 

The following business day 

1 - 2 Business Day

1 - 2 business days

 2 - 3-Business Day

2 to 3 business days 

Express shipping time starts from the day shipped, not the day ordered.

Most orders received by 2pm EST are shipped the same day.

Special Order items, mascots, and makeup might have extra processing time before shipped.

All express orders are not shipped or delivered on Weekends or Holidays.

Not available for countries outside of the United States.

DELIVERY TO ALASKA, HAWAII & PUERTO RICO

For delivery to Alaska, Hawaii, and Puerto Rico the shopping cart will calculate the shipping rates for you and give you the options available based on the weight of your package and your shipping address. 

APO/FPO DELIVERY

We ship to Military APO and FPO addresses via US Priority Mail. 

If you have a problem ordering online, please email us: cs(at)anniescostumes.com.

Please allow about 15 days for delivery.the military to forward your package to you.

Express shipping is not available for APO & FPO addresses.

 

Makeup products are special order and often have extra processing time before shipped

We will contact you if there is a delay with your order.

Orders are not shipped or delivered on weekends or holidays.

Please Note: Items labeled as STANDARD/GROUND SHIPPING ONLY cannot be shipped via Express or Free shipping methods. 

Some large over sized orders might require an additional charge, we would contact you if there is an extra charge.

Please note that some mascots and special orders can have up to a 6 week delivery time. 
The delivery time frame is listed with each product individually.

Once an order is placed, it cannot be canceled or changed.

 

NOTE: Only the card holder whose name appears on the card may use the card. You must be 18 years old to place a credit card order.

*IMPORTANT: We can not process Credit Card orders without the correct billing address*

If you would like to order and pay by money order, we do accept money orders with a $25 minimum order. Please email customer service for details and include your address and everything you would like to order. cs(at)anniescostumes(dot)com

Most orders do not need a signature to be delivered. The delivery driver will most likely leave packages at the front door if it is deemed safe. We cannot accommodate any special requests or instructions on where the delivery driver should leave a package. If you feel that a signature should be required for package delivery, please contact us prior to placing your order.

All charges labeled as "shipping" are to mean the shipping and handling fee. Completing an order on our shopping cart means that you agree to our terms, conditions and prices. Before calling or faxing, please review our policies. When you place an order with us over the phone, fax, e-mail or through the mail, you also agree to our terms, conditions and prices.

We do not have control over the time your package is delivered and it can be delivered anytime through the end of the day.

If an incorrect shipping address is provided, the customer is responsible for a $10 address correction fee. Metamorphic eCommerce, Inc. cannot be held responsible for late deliveries because an incorrect shipping address was provided by the customer.

Please allow applicable shipping time for your order. Orders shipped within the continental United States via standard ground shipping can take up to 8 business days for delivery.

If your billing or shipping address is in Florida, 6% state sales tax will be added to your order. Please make sure to send us a physical street address for standard ground and express shipping. (Sorry, no P. O. Boxes.)

We will make every effort to get your package delivered to you by the date you request using the shipping method you choose. However, Metamorphic eCommerce, Inc.cannot be held responsible for delays in shipping for any reason including carrier delays, weather, or situations beyond our control. Metamorphic eCommerce, Inc. is not liable for any package once it has been picked up from our location by a shipping company.

RETURN/ EXCHANGE POLICY: Please click HERE to review our policy on returns and exchanges.

Upon purchase, the customer assumes all liability in the use, misuse, or handling of any product and will not hold Metamorphic eCommerce, Inc. employees or owners liable for any reason.

During the month of October, there might be one to two day processing time before shipping, we do our best to get orders out the same business day they are placed.

Still have questions? Read our Answers to Frequently Asked Questions or you can E-Mail us.

We are looking forward to doing business with you!